Israel Repair Policy

1. Pick up of dysfunctional unit at customer within three business days.
2. Upon arrival at GemmaCert headquarters unit will be repaired and ready for shipment within 7 business day.
3. Delivery of the repaired device will not take more than three business days.
4. In case of an urgent repair where the customer can’t wait 3 business days for pick up, the customer will either arrange transportation on hid own or cover the cost of urgent delivery with a courier service